Terms and Conditions for STUDIOONE9

Effective Date: May 15, 2025

Welcome to STUDIOONE9. These Terms and Conditions govern your access to and use of the website www.studioone9.com (“Website”) and any services provided by STUDIOONE9 (“we”, “us”, “our”) related to graphic design (“Services”). By using our Website or purchasing our Services, you agree to comply with these Terms and Conditions, which constitute a legally binding agreement between you (“Client”, “User”, “you”) and STUDIOONE9.

Please read these Terms and Conditions carefully before using the Website or purchasing our Services. If you do not agree to these Terms and Conditions, you must not use our Website or Services.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• Services: The graphic design services offered by STUDIOONE9, including but not limited to logo design, branding, web design, advertising material creation, and other design services as specified by the Client.
• Client: Any individual or business that purchases or engages STUDIOONE9 for design services or uses the Website.
• Website: The online platform located at www.studioone9.com, where our Services are offered.
• Agreement: The agreement entered into between STUDIOONE9 and the Client for the provision of Services.

2. Scope of Services

STUDIOONE9 provides a variety of graphic design services, including but not limited to:

• Logo design
• Branding and visual identity
• Social media graphics
• Website and app design
• Print materials (business cards, brochures, posters, etc.)

The specifics of the services you order will be outlined in a separate agreement or quote document provided by STUDIOONE9 prior to the commencement of any work.

3. Acceptance of Terms

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our Website or Services.

4. Account Registration and Security

To access certain features of the Website or to purchase Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

STUDIOONE9 is not liable for any unauthorized access to your account or loss of data due to your failure to maintain secure login credentials.

5. Ordering and Payment

a. Order Process:

1. Clients can place an order for Services via the Website, email, or other agreed-upon channels.
2. Once an order is placed, you will receive a confirmation email with a detailed description of the Services to be provided, estimated timelines, and payment information.

b. Payment Terms:

1. Payment for Services must be made upfront unless otherwise agreed upon in writing. We accept payment via bank transfer, credit card, or other methods as indicated on the Website.
2. All prices are quoted in South African Rand (ZAR) or as agreed upon in writing.

c. Invoices and Receipts:

1. A formal invoice will be provided for each order. You agree to review the invoice and notify us of any discrepancies within 5 business days.
2. Receipts for payment will be issued upon successful completion of the transaction.

d. Refunds and Cancellations:

1. Once work has begun on an order, no refunds will be provided unless there is a clear fault or error on the part of STUDIOONE9.
2. If you wish to cancel your order before work has commenced, you must notify us in writing. A full refund will be provided for uncommenced orders.
3. If you cancel an order after work has started, you may be liable for a partial payment for the work completed.

6. Client Responsibilities

You agree to:

• Provide STUDIOONE9 with all necessary information, materials, and instructions to complete the Services.
• Respond to STUDIOONE9’s communications in a timely manner to ensure that the project progresses smoothly.
• Ensure that all content provided (e.g., text, logos, images) does not infringe on any third-party intellectual property rights and is suitable for the intended use.
• Be responsible for reviewing and approving deliverables. If revisions are requested, they must be done in a timely manner as per the agreed terms.

7. Intellectual Property

a. Ownership of Work:

1. Upon full payment for the Services, you will receive ownership of the final deliverables, including the right to use the designs as specified in the agreement.
2. STUDIOONE9 retains the right to use the work produced for promotional purposes, including showcasing it in portfolios, advertising materials, and on the Website, unless otherwise agreed in writing.

b. Copyright:

1. All design work produced by STUDIOONE9 remains the intellectual property of STUDIOONE9 until full payment is made.
2. The Client is granted a non-exclusive, non-transferable license to use the work for its intended purpose upon payment completion.

8. Confidentiality

STUDIOONE9 agrees to keep all personal and business information of the Client confidential and will not disclose such information to third parties unless required to do so by law. This confidentiality obligation extends to any proprietary content or trade secrets shared by the Client during the course of the project.

9. Limitation of Liability

To the fullest extent permitted by law, STUDIOONE9’s liability for any claim, loss, or damage arising from the use of the Website or Services will be limited to the amount paid by the Client for the Services provided.

STUDIOONE9 is not responsible for:

• Any loss of data or content.
• Delays caused by circumstances beyond our control, including but not limited to technical issues, strikes, or third-party service disruptions.
• Any indirect, incidental, special, or consequential damages, even if we have been advised of the possibility of such damages.

10. Termination

Either party may terminate the Agreement at any time by providing written notice to the other party. Upon termination, the Client must pay for any work completed up until the termination date. STUDIOONE9 will provide the Client with any completed deliverables up to that point, provided payment has been received.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms and Conditions

STUDIOONE9 reserves the right to modify, amend, or update these Terms and Conditions at any time. When changes are made, we will update the “Effective Date” at the top of this document. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates.

13. Contact Information

If you have any questions about these Terms and Conditions or need to contact us for any reason, please reach out to us at:

STUDIOONE9
Email: admin@inss.co.za
Address: South Africa, Guateng, Vanderbijlpark 1911

By using our Website and purchasing Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.

This Terms and Conditions page is designed to protect both you and your clients by setting clear guidelines for the use of your services and website.